A user that has signed up needs approval from an administrator before signing in. Administrators can approve or reject users.
Click Unapproved to view unauthorized users. A list of users who have signed up and waiting for administrator approval will appear.
- To approve a request for sign-up, select an unapproved user and click Approve. Use the displayed window to set the user role and group, and click Approve.
- To reject a request for sign-up, select an unapproved user and click Reject. In the displayed window, enter the reasons for rejection and click Yes.
- To send a list of users awaiting approval as an Excel or PDF file, click Export.
Note
- Approving users can be done by the general administrator or the organization administrator of the user.
- Only one user can be approved at a time.
- If a user attempts to log in with a rejected ID, the reason for rejection appears. A sign-up failure warning message appears when the first attempt is made to log in. On subsequent attempts to log in, a different message will appear that the ID does not exist.