페이지 이력
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This is how to guide for updating MagicInfo Server to V8 ( 20.1010.7) which is the latest at the moment (2020 Nov) ** If your current version is V4 or V6, you don't need to hop on V7 in order to end up V8. Just update straight to V8 from your version. ** For lower version than V4004.8, please contact with your regional contact point. We recommend fresh installation of V8. DB Migration 책갈피 |
WAS and DB is on separate machineWAS will be updated using MagicINFO Server install package. For DB update, you need to run the query or queries manually according to the MIS version. |
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See DB Manual Update section for more details. WAS and DB is on Same machineWAS and DB will be updated automatically by MagicINFO Server install package. Follow the below guide to update. Step-by-step guide1.Select the language of installation. 2. Press the “Yes” button to continue the update. 3.Press the “Yes” button. This process will check whether the MagicInfo Server and Server PC are ready to be updated or not. 4. When everything is OK. Test result will be PASS. 5. If status checking process Pass. It is good to continue updating. 6. a) When there is a problem, Total Result is FAIL. 6. b) Status Checking Process will show the Fail item and guide you to fix the issue. In case you face issue, mostly it will be related to DB only, so please check DB migration section. *For other issues check trouble shooting section.
책갈피 |
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책갈피 | ||||
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For updating DB manually, you need to run the query or queries manually according to the current MIS version to Upgraded version.
For queries check DB Queries Section and select the files according to the version and DB type (POSTGRES and MSSQL)
There could be following scenarios.
Scenario 1: When WAS and DB is on separate machine, then you need to upgrade DB manually
Run the query files mentioned in DB Queries section one by one. Still if any issue check scenario 2.
Scenario 2: When WAS and DB is on same machine and DB did not update properly (DB tables/columns error) after upgrade MIS. (verify using WSRM.log files).
In this scenario customer need to run queries one by one from all related files as it seems some query are executed nd some are not, so running full file would not be helpful.
** while running queries one by one, you need to mind the insert queries as if they executed again they can create issue. Therefore before running the insert queries check the values in DB first.
Query Verification
For verification check the table in DB which you altered or updated to make sure query is executed properly.
For Postgres:
- Open pgAdmin
- Open MagicINFO DB > Schema > tables
- If you have add some column A in table X then you can either use query tool and run query like (select A from table X) or check the same from pgAdmin UI.
OR
For SQL Server (MSSQL):
- Open SQL server Management studio
- Open MagicINFO DB > Tables
- Run Query or verify through UI.
OR
책갈피 #troubleshooting #troubleshooting
Trouble Shooting
#troubleshooting | |
#troubleshooting |
Below are some points to check if upgrade fails:
- Automatic update fails, check following log files (Path: [Install Directory]/MagicInfo Premium/)
- MyInstallLog_20.1010.7.txt : update result file
=> [ERROR][MagicInfoServiceStop] stop MagicInfoPremium Service
Meaning the mis service didn't stop. You have to stop the server, then update the server and "start" the service. - MISInformation.txt
- verification.txt : result of "status checking process" before the actual update.
- MyInstallLog_20.1010.7.txt : update result file
...
2. Maybe WAS/ DB were installed separately first, then DB has restored to same machine Check the registry (Path will be Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Samsung\MagicInfo-i\Server\Premium) . See below snapshot for reference. if bComplete ==1, means DB and WAS installed on same machine. if bDBPostgresSQL ==1, means DB only installation if bWAS ==1, means WAS only installation.
if bWAS is set 1 , do the manual db update. And change to bComplete = 1 for next version update or remember to do manual db update next time. |
...
3. Web Author component failure
=> if this log appears on wsrm log, then do replace the web author client by following way:
DB Queries. 책갈피 |
These queries should be executed one - by - one in order MIS Update DB Query (2020 Dec).zip < Postgresql >
< MSSQL >
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This is how to guide for updating MagicInfo Server to V8 ( 20.1010.7) which is the latest at the moment (2020 Nov) ** If your current version is V4 or V6, you don't need to hop on V7 in order to end up V8. Just update straight to V8 from your version. ** For lower version than V4004.8, please contact with your regional contact point. We recommend fresh installation of V8. DB Migration 책갈피 |
WAS and DB is on separate machineWAS will be updated using MagicINFO Server install package. For DB update, you need to run the query or queries manually according to the MIS version. See DB Manual Update section for more details. WAS and DB is on Same machineWAS and DB will be updated automatically by MagicINFO Server install package. Follow the below guide to update. Step-by-step guide1.Select the language of installation. 2. Press the “Yes” button to continue the update. 3.Press the “Yes” button. This process will check whether the MagicInfo Server and Server PC are ready to be updated or not. 4. When everything is OK. Test result will be PASS. 5. If status checking process Pass. It is good to continue updating. 6. a) When there is a problem, Total Result is FAIL. 6. b) Status Checking Process will show the Fail item and guide you to fix the issue. In case you face issue, mostly it will be related to DB only, so please check DB migration section. *For other issues check trouble shooting section.
책갈피 |
|
책갈피 | ||||
---|---|---|---|---|
|
For updating DB manually, you need to run the query or queries manually according to the current MIS version to Upgraded version.
For queries check dbqueries Section and select the files according to the version and DB type (POSTGRES and MSSQL)
There could be following scenarios.
Scenario 1: When WAS and DB is on separate machine, then you need to upgrade DB manually
Run the query files mentioned in dbqueries section one by one. Still if any issue check scenario 2.
Scenario 2: When WAS and DB is on same machine and DB did not update properly (DB tables/columns error) after upgrade MIS. (verify using WSRM.log files).
In this scenario customer need to run queries one by one from all related files as it seems some query are executed nd some are not, so running full file would not be helpful.
** while running queries one by one, you need to mind the insert queries as if they executed again they can create issue. Therefore before running the insert queries check the values in DB first.
Query Verification
For verification check the table in DB which you altered or updated to make sure query is executed properly.
For Postgres:
- Open pgAdmin
- Open MagicINFO DB > Schema > tables
- If you have add some column A in table X then you can either use query tool and run query like (select A from table X) or check the same from pgAdmin UI.
OR
For SQL Server (MSSQL):
- Open SQL server Management studio
- Open MagicINFO DB > Tables
- Run Query or verify through UI.
OR
책갈피 #troubleshooting #troubleshooting
Trouble Shooting
#troubleshooting | |
#troubleshooting |
Below are some points to check if upgrade fails:
- Automatic update fails, check following log files (Path: [Install Directory]/MagicInfo Premium/)
- MyInstallLog_20.1010.7.txt : update result file
=> [ERROR][MagicInfoServiceStop] stop MagicInfoPremium Service
Meaning the mis service didn't stop. You have to stop the server, then update the server and "start" the service. - MISInformation.txt
- verification.txt : result of "status checking process" before the actual update.
- MyInstallLog_20.1010.7.txt : update result file
2. Maybe WAS/ DB were installed separately first, then DB has restored to same machine
Check the registry (Path will be Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Samsung\MagicInfo-i\Server\Premium) . See below snapshot for reference.
if bComplete ==1, means DB and WAS installed on same machine.
if bDBPostgresSQL ==1, means DB only installation
if bWAS ==1, means WAS only installation.
if bWAS is set 1 , do the manual db update. And change to bComplete = 1 for next version update or remember to do manual db update next time.
3. Web Author component failure
org.apache.catalina.core.ContainerBase.startInternal A child container failed during start java.util.concurrent.ExecutionException: org.apache.catalina.LifecycleException: Failed to start component [StandardEngine[Catalina].StandardHost[localhost].StandardContext[/MagicInfoWebAuthorClient]] |
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=> if this log appears on wsrm log, then do replace the web author client by following way:
- Delete the folder "[Install Directory]\MagicInfo Premium\tomcat\webapps\MagicInfoWebAuthorClient"
- Restart the MIS service.
- If still issue exists then replace the [Install Directory]\MagicInfo Premium\webauthorMagicInfoWebAuthorClient.war with latest one according to MIS version, then repeat first 2 steps.
DB Queries. 책갈피 dbqueries dbqueries
dbqueries | |
dbqueries |
These queries should be executed one - by - one in order
MIS Update DB Query (2020 Dec).zip
< Postgresql >
Current Version | Sql files to update |
V4004.8 | PSQL_4004.8_4005.7.sql PSQL_4005.7_additional.sql PSQL_4005.7_4100.0.sql PSQL_4100.0_4101.8.sql PSQL_3106.1_additional.sql PSQL_4101.8_6000.0.sql PSQL_6000.0_6001.0.sql PSQL_6001.0_6002.0.sql PSQL_6002.0_7000.0.sql PSQL_7100.0_7990.0.sql PSQL_7990.0_20.1000.0.sql PSQL_20.1000.0_20.1010.0.sql |
V4005.7 | PSQL_4005.7_4100.0.sql PSQL_4100.0_4101.8.sql PSQL_3106.1_additional.sql PSQL_4101.8_6000.0.sql PSQL_6000.0_6001.0.sql PSQL_6001.0_6002.0.sql PSQL_6002.0_7000.0.sql PSQL_7100.0_7990.0.sql PSQL_7990.0_20.1000.0.sql PSQL_20.1000.0_20.1010.0.sql |
V4101.8 | PSQL_4101.8_6000.0.sql PSQL_6000.0_6001.0.sql PSQL_6001.0_6002.0.sql PSQL_6002.0_7000.0.sql PSQL_7100.0_7990.0.sql PSQL_7990.0_20.1000.0.sql PSQL_20.1000.0_20.1010.0.sql |
v6000 | PSQL_6000.0_6001.0.sql PSQL_6001.0_6002.0.sql PSQL_6002.0_7000.0.sql PSQL_7100.0_7990.0.sql PSQL_7990.0_20.1000.0.sql PSQL_20.1000.0_20.1010.0.sql |
v6001 | PSQL_6001.0_6002.0.sql PSQL_6002.0_7000.0.sql PSQL_7100.0_7990.0.sql PSQL_7990.0_20.1000.0.sql PSQL_20.1000.0_20.1010.0.sql |
v6002 | PSQL_6002.0_7000.0.sql PSQL_7100.0_7990.0.sql PSQL_7990.0_20.1000.0.sql PSQL_20.1000.0_20.1010.0.sql |
v7100.2 | PSQL_7100.0_7990.0.sql PSQL_7990.0_20.1000.0.sql PSQL_20.1000.0_20.1010.0.sql |
V8 First Release(20.1000.14) | PSQL_20.1000.0_20.1010.0.sql |
< MSSQL >
Current Version | Sql files to update |
V4004.8 | MSSQL_4004.8_4005.7.sql MSSQL_4005.7_additional.sql MSSQL_4005.7_4100.0.sql MSSQL_4100.0_4101.8.sql MSSQL_3106.1_additional.sql MSSQL_4101.8_6000.0.sql MSSQL_6000.0_6001.0.sql MSSQL_6001.0_6002.0.sql MSSQL_6002.0_7000.0.sql MSSQL_7100.0_7990.0.sql MSSQL_7990.0_20.1000.0.sql MSSQL_20.1000.0_20.1010.0.sql |
V4005.7 | MSSQL_4005.7_4100.0.sql MSSQL_4100.0_4101.8.sql MSSQL_3106.1_additional.sql MSSQL_4101.8_6000.0.sql MSSQL_6000.0_6001.0.sql MSSQL_6001.0_6002.0.sql MSSQL_6002.0_7000.0.sql MSSQL_7100.0_7990.0.sql MSSQL_7990.0_20.1000.0.sql |
V4101.8 | MSSQL_4101.8_6000.0.sql MSSQL_6000.0_6001.0.sql MSSQL_6001.0_6002.0.sql MSSQL_6002.0_7000.0.sql MSSQL_7100.0_7990.0.sql MSSQL_7990.0_20.1000.0.sql MSSQL_20.1000.0_20.1010.0.sql |
v6000 | MSSQL_6000.0_6001.0.sql MSSQL_6001.0_6002.0.sql MSSQL_6002.0_7000.0.sql MSSQL_7100.0_7990.0.sql MSSQL_7990.0_20.1000.0.sql |
v6001 | MSSQL_6001.0_6002.0.sql MSSQL_6002.0_7000.0.sql MSSQL_7100.0_7990.0.sql MSSQL_7990.0_20.1000.0.sql MSSQL_20.1000.0_20.1010.0.sql |
v6002 | MSSQL_6002.0_7000.0.sql MSSQL_7100.0_7990.0.sql MSSQL_7990.0_20.1000.0.sql MSSQL_20.1000.0_20.1010.0.sql |
v7100 | MSSQL_7100.0_7990.0.sql MSSQL_7990.0_20.1000.0.sql MSSQL_20.1000.0_20.1010.0.sql |
V8 First Release(20.1000.14) | MSSQL_20.1000.0_20.1010.0.sql |